Privacy Policy
At Lexivest, your privacy and the security of your personal information are our top priorities. This Privacy Policy outlines how we collect, use, store, and disclose your data when you engage with our platform. By using Lexivest, you agree to the terms of this policy.
1. Information We Collect
We collect and process the following types of information:
- Personal Information: This includes your name, email address, phone number, National Identification Number (NIN), bank details, and other personal data you provide when creating an account, making investments, or using any of our services.
- Financial Information: We collect bank account details, investment history, transaction records, and other financial information to ensure the smooth functioning of your account.
- Technical Data: This includes your IP address, device type, operating system, browser type, and browsing behavior on our platform.
- Cookies and Tracking Data: We use cookies to track user behavior and preferences on our platform. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use your information strictly for the following purposes:
- Account Management: To create, verify, and manage your Lexivest account.
- Service Delivery: To process investments, facilitate withdrawals, manage rewards, and provide customer support.
- Security and Compliance: To ensure the security of your account, detect fraud, and comply with applicable laws and regulations.
- Communication: To send updates, marketing offers, and respond to your inquiries.
- Platform Improvement: To analyze user behavior and improve the platform’s features, functionality, and user experience.
3. Information Sharing and Disclosure
We take your privacy seriously and will not share your personal information except in the following cases:
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
- Third-Party Service Providers: We may share your information with trusted third-party vendors (e.g., payment processors, KYC verification services) who assist us in delivering our services. These providers are bound by strict confidentiality agreements.
- Business Transactions: In the event of a merger, acquisition, or sale of Lexivest, your data may be transferred as part of the business assets.
4. Data Security
We employ strict security measures to protect your personal and financial information:
- Encryption: All sensitive data transmitted between you and Lexivest is encrypted using SSL (Secure Socket Layer) technology.
- Access Controls: Only authorized personnel with valid business needs have access to your personal data.
- Monitoring: We continuously monitor our systems for potential vulnerabilities and threats.
However, no system can be 100% secure. While we take every precaution, you acknowledge that Lexivest cannot guarantee absolute security of your information.
5. Your Rights
You have the following rights regarding your data:
- Access: You may request access to the personal information we hold about you.
- Correction: If any of your information is incorrect, you have the right to request a correction.
- Deletion: You may request that we delete your personal information, subject to legal obligations.
- Data Portability: You can request that we transfer your data to a third party upon your explicit request.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or for legal and compliance reasons. Once your data is no longer needed, it will be securely deleted or anonymized.
7. Cookies Policy
Lexivest uses cookies to improve your browsing experience. Cookies help us remember your preferences and track your interactions with our platform. You can control or disable cookies through your browser settings, but doing so may affect the functionality of our platform.
8. Third-Party Links
Our platform may contain links to third-party websites or services. Lexivest is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you engage with.
9. Changes to This Policy
Lexivest reserves the right to update or modify this Privacy Policy anytime. We will notify you of any significant changes via email or a notification on our platform. It is your responsibility to review this policy periodically for updates.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, don't hesitate to get in touch with us at:
Effective Date: 1st Oct, 2020
Last Updated: 23rd September, 2024
